Home > Return Policy

Returns are accepted only for manufacturing defects within the warranty period as described below. Improper installation of power tubes(incorrect or no rebiasing), or malfunctioning gear is not considered a tube manufacturing defect and is not covered under any warranty. Please contact us at djp@optonline.net before returning any tubes so we can do some troubleshooting first. Once we have decided that the tubes are defective, please send them, along with a copy of our email correspondence via First Class USPS to:

Doug's Tubes
P.O. Box 32
Levittown, NY 11756

All tubes must be sent back in their original manufacturers packaging.


Electro Harmonix


All Electro Harmonix tubes come with a 90 day warranty from the date of your purchase.

Tung-Sol


All Tung-Sol tubes come with a 90 day warranty from the date of your purchase.

Tube Amp Doctor


All TAD tubes come with a 30 day warranty from the date of your purchase.

Penta Labs


All Penta Lab tubes come with a 7 month warranty from the date of your purchase.

SED


All SED tubes come with a 3 month warranty from the date of your purchase.

Svetlana


All Svetlana tubes come with a 3 month warranty from the date of your purchase.

Ruby/Magic Parts


All Ruby tubes come with a 6 month warranty from the date of your purchase.

JJ/Tesla


All JJ/Tesla tubes come with a 3 month warranty from the date of your purchase.

Sovtek


All Sovtek tubes come with a 3 month warranty from the date of your purchase.

Mullard


All Mullard tubes come with a 3 month warranty from the date of your purchase.

Ei


All Ei tubes come with a 3 month warranty from the date of your purchase.

Groove Tubes


All Groove tubes come with a 180 day warranty for preamp tubes and a 90 day warranty for preamp tubes, starting from the date of your purchase.